Terms of Service

Datamartics is a tool for clarity, not a guarantee of outcomes.

These terms explain what the service does, what it does not promise, and what both sides are responsible for.

What Datamartics provides

Datamartics helps you record business activity sent through WhatsApp and turns that information into reports and summaries.

We do not guarantee perfect interpretation every time, and we do not guarantee that using the service will grow your business, increase profit, or prevent losses.

Your responsibilities

You are responsible for the accuracy of the data you send. If you send incomplete, misleading, or incorrect information, the resulting report will reflect that.

You agree to use the service appropriately and not for fraud, abuse, or anything illegal.

Subscriptions and payment

Paid plans are billed monthly. Payment is through M-Pesa Paybill, STK Push, or card. Text “pay” inside WhatsApp to begin.

If payment lapses, your account moves to the free tier. Your data is retained unless you request deletion.

Free trial

The first 30 days include full premium access at no cost. No card is required. At the end of that period you move to the free tier automatically unless you choose a paid plan. There are no surprise charges.

Data deletion

If you ask us to delete your account data, we begin a 7-day deletion window. After that, the deletion is permanent — messages, reports, payments, metadata, encryption keys, and phone number are all removed.

Limitation of liability

Datamartics is not a financial advisor, not an accountant, and not a substitute for professional judgment. Reports and recommendations are informational only.

To the fullest extent allowed by law, Datamartics is not liable for business decisions you make based on the service, or for losses that result from inaccurate or incomplete data submitted by users.

Governing law

These terms are governed by the laws of Kenya.

Contact

Questions about these terms can be sent to support@datamartics.com.